01 / Systems & growth
Louis
Technology, Systems and Business Improvement
Louis is responsible for the technology and systems that help Flippen Lekka operate efficiently and grow.
He manages the company’s online stores, ordering systems, customer portals, production software, stock systems, courier integrations, barcode scanning, label printing and automated workflows.
He looks for ways to replace repetitive manual work with faster, more reliable systems. He also uses company data to improve pricing, sales reporting, customer service, production planning and management decisions.
Louis is involved in product packaging, labels, online marketing, website development and new business opportunities. He also develops systems such as FLSS that could eventually be sold or licensed to other companies.
In simple terms Louis builds and manages the technology that connects Flippen Lekka’s sales, production, stock, delivery and customer service operations.