Refunds & Returns

Because Flippen Lekka products are food and seasoning products, returns are limited once goods have been dispatched or opened.

Damaged or Incorrect Items

Returns, replacements or credits are considered when an item arrives damaged or when the incorrect item was supplied.

Reporting Window

Damaged or incorrect items must be reported within 48 hours of delivery.

What To Send

• Your order number.
• A short description of the issue.
• Clear photos of the damaged parcel, damaged product or incorrect item.

Courier Costs

If the issue is Flippen Lekka's mistake, Flippen Lekka will pay the return or replacement courier cost.

Contact

Email louis@flippenlekkaspices.co.za within 48 hours so we can review the issue.

Official Flippen Lekka Holdings WhatsApp Business Account, strictly for orders and support: 063 685 3349.